DEVELOPING A STRUCTURED FRAMEWORK OF MEDIATION LANGUAGE (MedL) FOR SYARIAH COURT MEDIATORS IN MALAYSIA


Date Published : 15 December 2025

Contributors

Rafidah Mohamad Cusairi

Author

Munif Zariruddin Fikri Nordin

Author

Keywords

mediation language MedL syariah courts mediators Lepsin

Proceeding

Track

Article

License

Copyright (c) 2025 Rafidah Mohamad Cusairi; Munif Zariruddin Fikri Nordin;

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Abstract

Language becomes vital and integral in all aspects of mediation process. The competencies of the mediator in language contribute to the success of a negotiation process. The success of the mediation process not only depends on a well-structured process but also on the skills of mediators. Apart from being bounded to the basic principles of mediation, which are, fair, just (impartial) and neutral, a mediator needs verbal communication skills. In linguistics, it is called negotiation language. Negotiation language in mediation is unique, different from the negotiation language of other dispute resolution methods such as arbitration and litigation. This uniqueness becomes the main key to successful mediation process. It emphasises on the mediator’s competency as the third party in creating a positive communication environment for both conflicting parties. The mediator must be trained with verbal skills, have the ability to change the negative elements into positive connotations without changing the real meanings conveyed by both parties through the right usage of diction, language and sentences. This study, therefore, seeks to identify the elements of negotiation language in mediation. Manuals of Sulh (Islamic mediation) that is used in the Syariah Courts of Malaysia are analysed using a linguistic, namely Lepsin Model. Following the Lepsin Model, a MedL Handbook / Manual will be developed.  The result shows that a mediation language for specific purpose can be systematically developed for specific used such that at Syariah Court during mediation session and the like. This model will strengthen mediator’s capability as negotiator as well as lead to a more successful process and achieve settlement.  This study hopes to develop a negotiation language corpus in mediation that can be utilised as reference by mediators. As a dynamic process mediation should be strengthened in all aspects to become an effective platform of dispute resolution that contribute to a successful negotiation.

 

References

Akta Mediasi 2012
Boulle, L. (2001). Mediation: Skills and Techniques. Butterworths.
Boulle, L. & Nesic, M. (2010). Mediator Skills and Techniques: Triangle of Influence. Bloomsbury Professional.
Bowling, D. & Hoffman, D. (2000). Bringing Peace into the Room: The Personal Qualities of the Mediator and Their Impact on the Mediation. Negotiation Journal 16(1).
Brown, H. J. & Marriot, A. L. (1999). ADR Principles and Practice. 2nd Ed. London: Sweet & Maxwell.
Cobb, S. & Rifkin, J. (1991). Practice and Paradox: Deconstructing Neutrality in Mediation. Law and Social Inquiry, 16(1), 35-62.
Cormick, G. & Patton, L.K. (1980). ‘Environmental Mediation: Defining the Process through Experience’ in L Lake (ed), Environmental Mediation: the Search for Consensus. Westview P.
Cusairi, R. M. (2013). The Application of Islamic Shari`ah to the Muslim Minority Living in the UK: A Comparative Study on Family Mediation between English Law and Faith-Based Med-Arb at Shari`ah Councils, unpublished PhD thesis. Glasgow: Glasgow Caledonian University, Scotland, United Kingdom.
Cusairi, R. M. & Zahraa, M. (2015). Conditions and Qualifications of a Mediator-Arbitrator in the Resolution of Family Disputes. Journal of Islam and Science, 2(2), 263-284.
Cusairi, R. M. & Zahraa, M. (2016). Impartiality and Justice (`Adalah) of Mediators in Family Mediation. Proceedings of International Social Development Conference, 1, 679-687.
Folberg, J. & Taylor, A. (1984). Mediation: A Comprehensive Guide to Resolving Conflicts without Litigation, Jossey Bass.
Gerami, A. (2009). Bridging the Theory and Practice Gap: Mediator Power in Practice. Conflict Resolution Quarterly, 26(4), 433.
Hanna Ambaras Khan & Nora Abdul Hak. (2015). Mediasi Komuniti di Malaysia. Kuala Lumpur: Dewan Bahasa dan Pustaka.
Hanna Ambaras Khan. (2017). Thesis: Legal Framework and Structure of Community Mediation in Malaysia: A Proposal, International Islamic University Malaysia.
Macfarlane, J. (1997) (Ed.). Rethinking Disputes: The Mediation Alternative. Cavendish Publishing Limited.
McCrory, J. P. (1981). Environmental Mediation – Another Piece for the Puzzle. Vermont Law Review 6, 49.
Mediators and Conflict Resolution in the Syariah Courts. Richmond, Surrey: Curzon Press for Nordic Institute of Asian Studies.
Moffitt, M. L. (2005). Schmediation and the Dimensions of Definition. Harvard Negotiation Law Review, 10, 69.
Mohd Arshad, Ain' Husna (2017) Ke arah memantapkan sistem sokongan keluarga di Malaysia: Pendekatan holistik dalam penyelesaian pertikaian keluarga. In: Forum Penyebaran Data Hasil Penyelidikan LPPKN Siri 3, 22 November 2017, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya (Unpublished): http://familyrepository.lppkn.gov.my/698/1/Ke%20Arah%20Memantapkan%20Sistem%20Sokongan%20Keluarga%20di%20Malaysia%20Pendekatan%20Holistik%20dalam%20Penyelesaian%20Pertikaian%20Keluarga.pdf; http://familyrepository.lppkn.gov.my/698/.
Moore, C. W. (1994). Mediator Communication and Influence in Conflict Management Interventions: A Practitioner’s Reflections on Theory and Practice, in JP Folger and TS Jones (Eds.), New Directions in Mediation: Communication Research and Perspectives. SAGE Publications.
Moore, C. W. (2003). The Mediation Process: Practical Strategies for Resolving Conflict. 3rd rev ed., Jossey Bass.
Munif Zarirruddin Fikri Nordin. (2016). Pembinaan Model Linguistik Forensik untuk Tujuan Pengesanan Ajaran Sesat di Malaysia. Laporan Penyelidikan Geran FRGS, Kod S/O 13044. Sintok: Universiti Utara Malaysia.
Nora Abdul Hak, Umar A. Oseni & Nurah Sabahiah Mohamed. (2016). Comparative Perspectives on Alternative Dispute Resolution: With Reference to Malaysia. Gombak: IIUM Press.
Parkinson, L. (2011). Family Mediation: Appropriate Dispute Resolution in a New Family Justice System. 2nd ed., Family Law.
Roberts, M. (2007). Developing the Craft for Mediation: Reflections on Theory and Practice. Jessica Kingsley.
Roberts, M. (2008). Mediation in Family Dispute: Principles of Practice. 3rd ed., Ashgate.
Roberts, S. & Palmer, M. (2005). Dispute Process: ADR and the Primary Forms of Decision Making. Cambridge: Cambridge University Press.
Saodah Ahmad and Nora Abdul Hak. (2010). Sulh (Mediation) in the state of Selangor: an analysis of legal provision and its application. IIUM Law Journal, 18(2), 213-237.
Sharifah Zaleha Syed Hassan & Sven Cederroth. (1997). Managing Marital Disputes in Malaysia: Islamic Mediators and Conflict Resolution in the Syariah Courts. Curzon
Spencer, D. & Brogan, M. (2006). Mediation Law and Practice. Cambridge University Press.
Syed Khalid Rashid. (2000). The Importance of Teaching and Implementing ADR in Malaysia. Industrial Law Report, 1.
Wolski, B. (1996-1997). Voluntariness and Consensuality: Defining Characteristics of Mediation? Australian Bar Review 15, 213.

Downloads

How to Cite

Rafidah, R., & Munif Zariruddin Fikri, M. Z. F. (2025). DEVELOPING A STRUCTURED FRAMEWORK OF MEDIATION LANGUAGE (MedL) FOR SYARIAH COURT MEDIATORS IN MALAYSIA. International Conference on Syariah, Law and Science (CFORSJ I-CONF) - CFORSJ Procedia, 3(1), 303-314. https://alnadwah.usim.edu.my/cforsjprocedia/paper/view/177